PRIVACY / LAST UPDATED 1 SEPTEMBER 2026
This notice explains the information Frontdesk Pro processes, why it is needed and the controls available to businesses and their customers.
INFORMATION
Frontdesk Pro may process account details, business configuration, service information, conversation messages, customer contact details, booking data, integration identifiers and technical logs.
The exact information depends on the channels and integrations a business enables.
PURPOSE
Information is used to answer enquiries, recommend services, check availability, create and manage bookings, transfer conversations, prevent abuse, maintain reliability and provide support.
SHARING AND CONTROL
When a business connects WhatsApp, SpaOS, Google Calendar or another provider, relevant data is exchanged with that provider to perform the requested action. Each provider operates under its own terms and privacy practices.
Businesses can disconnect integrations and request access, correction or deletion by contacting support@spaos.app.
RETENTION AND SECURITY
Data is retained for service delivery, security, support and applicable legal obligations. Frontdesk Pro uses access controls, tenant separation and protected secret storage, while no internet service can promise absolute security.
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