SUPPORT / WE ARE HERE

Help for setup, conversations and every connection.

Get practical help connecting channels, training the assistant, managing bookings or understanding what happened in a conversation.

Email support ↗See how it works

CONTACT

Email the Frontdesk Pro team.

Send your question to support@spaos.app. Include screenshots and the approximate time of the issue when they will help us investigate.

Workspace or business name
Channel: website, WhatsApp, SpaOS or Google Calendar
Steps that led to the issue
Expected and actual result

FIRST CHECKS

A few quick checks solve most connection issues.

Confirm the integration is enabled, its connection test passes, the correct calendar or tenant is selected and the assistant has published business knowledge.

SAFE SUPPORT

Keep credentials out of messages.

Never send secret tokens by email. If a credential may have been exposed, rotate it in the source system and update the protected value in Frontdesk Pro settings.

READY WHEN YOUR CUSTOMERS ARE

Put your front desk everywhere.

Start free for 14 days ↗Talk to us