ACCOUNTS
The workspace owner controls access.
You must provide accurate account information, protect sign-in credentials and promptly remove access for people who no longer represent the business.
TERMS / LAST UPDATED 1 SEPTEMBER 2026
Clear expectations for using Frontdesk Pro.
These terms describe the basic rules for accounts, subscriptions, customer data, connected services and responsible platform use.
SERVICE USE
Operate lawfully and without abuse.
Do not use Frontdesk Pro for unlawful, deceptive, harmful or abusive activity; to infringe the rights of others; to distribute malware or spam; or to interfere with the platform or another tenant.
DATA AND AI
You remain responsible for business instructions and outcomes.
You control the business knowledge, service rules and integrations supplied to the assistant. AI-generated responses can be imperfect, so important policies and booking rules should be reviewed and kept current.
SUBSCRIPTIONS AND CONNECTIONS
Plans and third-party services work together.
Paid access, plan limits, renewal and cancellation follow the terms shown at purchase. Connected providers such as WhatsApp, SpaOS, Google and payment processors may charge separately and apply their own terms.
CHANGES AND TERMINATION
Accounts can be changed, cancelled or restricted.
You may cancel according to your plan. Access may be restricted to protect the service, comply with law or address serious violations. Material terms changes will be communicated through reasonable channels.
READY WHEN YOUR CUSTOMERS ARE