WHATSAPP / FAMILIAR BY DESIGN
Turn every WhatsApp hello into helpful service.
Frontdesk Pro answers service questions, checks live availability and helps customers book without leaving the chat they already use.
01CONVERSATIONAL BOOKING
Booking feels like messaging, not filling a form.
Frontdesk Pro understands the customer’s request, recommends relevant services and presents available times in the same conversation.
- Ask follow-up questions when details are missing
- Keep the selected service, staff member and time in context
- Confirm the appointment before the conversation ends
02BUSINESS KNOWLEDGE
Accurate answers from the information you control.
Train the assistant on services, policies, packages, opening hours and the way your team prefers to speak with customers.
03HUMAN HANDOFF
Your team enters with the full story.
Escalated chats include the conversation and booking context, so a staff member can help without asking the customer to start again.
READY WHEN YOUR CUSTOMERS ARE
Put your front desk everywhere.